Each project is unique, with its own specificity or need. The customer relationship is an important aspect that does not end with the order. As experts in solar lighting, both in terms of installation and programming, the after-sales service teams can guarantee project performance.
Guaranteeing customer satisfaction
In France or abroad, our teams are there to respond to all requests with reactivity and professionalism. Fonroche Lighting's after-sales service will intervene in less than 48 hours to help you complete your project:
- Help with installation,
- Reprogramming,
- Repair, breakdown,
- Delivery problem,
- Damage,
- Etc.
The team pays particular attention to maintaining a smooth workflow and ensures that the product is 100% functional.
Would you like to contact the Fonroche Lighting after-sales service?
Here is how you can do this:
By phone: +33540409004
Available from Monday to Thursday from 8:30 am to 6 pm and Friday from 8:30 am to 5 pm
By email : savfl@fonroche-lighting.com
- Send an email with the details of your request and the location of the project
- The after-sales team will take into account your request within 48 hours, for a complete customer satisfaction
48.00
H
average time taken to process the request
2.00
Weeks
average time to resolve a claim
Installation instructions for Fonroche Lighting
Have you just bought a Smartlight floor lamp? Have you misplaced the installation instructions?
Download the ones for your product here:
If you need help with the installation, please contact us!